Last updated: 14 October 2026.
Who handles your information
Dayanand Heavy Loading Unloading Service operates heavyloading.com. Contact us at info@heavyloading.com, +91 9810849432, or KH.NO. 156/8, Ishwar Colony, Bawana, Delhi 110039.
Information collected and why
Our enquiry form collects your name and phone to identify and contact you, your optional email to reply by email, your optional address to understand the enquiry location, and your message to assess and respond to the requirement. Name, phone and message are required; email and address are optional. Do not include unnecessary sensitive or confidential information.
If you contact us by telephone, email or WhatsApp, we may receive additional details you choose to provide, such as machine information and photographs. We use relevant information to discuss the job, prepare a quotation and coordinate services you agree to.
Website security and cookies
Essential cookies support sessions, form security and administrator login. Security systems may process technical information, including IP address and request information, to prevent abuse. Optional analytics, when configured, follows the choice described below. See our Cookie Policy for more details.
Storage and access
Enquiry information is stored in the website database and notified to the business mailbox. Enquiry records are accessible to authorised administrators. Files previously received through the website remain in private storage; the current public form does not provide file uploads. We use hosting and email providers to operate these services.
Sharing
Relevant information may be shared with authorised personnel and service providers supporting your enquiry or agreed work, and where required for applicable legal obligations. We do not use a service enquiry as an unrelated marketing subscription.
Retention and your requests
Information is retained while needed to handle your enquiry, agreed services and relevant business records. You may email info@heavyloading.com to request access, correction or deletion, or to ask us to stop further contact about an enquiry. We may need to verify your identity and explain any record-keeping requirement affecting the request.
Third-party services
WhatsApp and Google Maps links open services with their own data practices. Where a YouTube video is available, its embed loads when you choose to play it. Please review those services before sharing information with them.
Updates and questions
This page may be updated when website practices change. For privacy questions or concerns, contact info@heavyloading.com or our published office address.
Optional Google measurement
If the owner enables Google Analytics, the website requests analytics permission before loading Google measurement code. Measurement can include pages visited, browser/device information, contact-button categories and whether an enquiry was successfully submitted. Enquiry field contents are not included in our analytics events. Google processes measurement information through its services.
When tracking is configured, you can manage optional analytics using Cookie Preferences in the footer. Essential enquiry and login functions work if you reject analytics. See the Cookie Policy for browser-choice persistence and how changes are applied.
Enquiry source information and spam prevention
When you submit an enquiry, we record the server-observed IP address, approximate IP-based country, continent and network/ISP information where available, browser and operating system inferred from your browser's user-agent, device category, preferred browser language, submission time, form page, first page visited during the session, referring page where supplied, and campaign tags such as utm_source and utm_campaign. We use these details to understand enquiry sources, follow up with customers and prevent abuse. Your browser may withhold referral data. An IP location is an estimate and may describe a mobile network, VPN or proxy rather than your physical address; we do not request GPS or precise location permission.
Source and campaign information is kept in the website session for attribution to an enquiry; no additional advertising cookies or device fingerprint are introduced for this feature. For new enquiries, we send the server-observed visitor IP address to IPinfo's Lite API (https://ipinfo.io) to obtain country, continent and network/ASN information. IPinfo processes the IP under its own privacy policy (https://ipinfo.io/privacy-policy). Results may be cached privately on our server for up to 24 hours. IPinfo Lite does not provide city, state, street address or GPS coordinates. Earlier enquiries may retain their originally recorded DB-IP estimates; they are not reassigned a location retrospectively.
Enquiry records and source information are accessible to authorized enquiry administrators and included in notification emails sent to info@heavyloading.com and authorized CSV exports. They are retained with the related enquiry for business follow-up and security needs, and may be removed when no longer needed. Contact info@heavyloading.com to request access, correction or deletion of your enquiry information, subject to applicable retention obligations.
This site uses Google reCAPTCHA v3 to protect enquiry submissions. Google may process browser/device and interaction information for abuse detection under its Privacy Policy (https://policies.google.com/privacy) and Terms of Service (https://policies.google.com/terms). If verification fails or is unavailable, you can contact us by phone or WhatsApp instead.